Legal Information

Privacy Policy

Our commitment to protecting your privacy and personal information.

Privacy Policy

Last updated: April 15, 2025

1. Introduction

This Privacy Policy describes how Trady.so ("we", "our", or "us") collects, uses, and shares your personal information when you use our website, mobile application, API, and all related services (collectively, the "Service").

2. Information We Collect

We collect several types of information from and about users of our Service:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and government-issued ID for KYC purposes.
  • Financial Information: This includes information about your cryptocurrency holdings, trading history, and wallet addresses.
  • Usage Data: This includes information about how you use the Service, such as your IP address, browser type, device information, and pages visited.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Verify your identity and prevent fraud
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with the Service
  • Comply with legal and regulatory requirements

4. How We Share Your Information

We may share your information with:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Your Consent: We may share information with your consent or at your direction.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict processing of your personal information.

To exercise these rights, please contact us at privacy@trady.so. We will respond to your request within a reasonable timeframe.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

9. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service prior to the change becoming effective.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at privacy@trady.so.